Claims Manager

Claims Manager Bristol (Full Time) (Award-winning firm Competitive Salary) Role Overview A senior leadership opportunity within an award-winning organisation, overseeing a high-performing professional indemnity claims function. As Claims Manager, you will provide strategic direction, operational oversight and technical leadership across a team of Claims Handlers, Senior Handlers and Technical Specialists. You will play a pivotal role in shaping team capability, strengthening insurer relationships and ensuring the delivery of a market-leading delegated authority claims service. The position is based in Bristol. Key Responsibilities Strategic team leadership - driving performance, capability and engagement across a multi-level claims team. Client relationship ownership - acting as a senior point of contact for insurer partners, ensuring a collaborative and solutions-focused approach. Operational excellence - ensuring consistent compliance with SLAs, KPIs and delegated authority framework...