Claims Coordinator

Job Description

Are you a person with a knack for providing excellent service to your clients? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!

As a Claims Coordinator, you’ll be responsible for all outbound email and telephone customer service contacts regarding the receiving and processing of client documentation within the claims system. You will be required to ensure accuracy and quality of work while respecting time constraints as well as focusing on customer service.

What does your typical day look like?
• Manage phone calls and emails regarding general customer service inquiries;
• Perform outbound calls to clients and facilities to request further documentation required for claim review;
• Monitor incoming faxes and emails and manage according to guidelines including responses when required;
• Accurately...