Claims Coordinator

ABOUT THE COMPANY

Lotus People are excited to be working with a trusted leader in the life insurance sector, committed to delivering a seamless claims experience and upholding the highest standards of compliance and customer care. With a culture built on integrity, collaboration, and continuous improvement, employees are empowered to grow their skills and make a real impact. The company values professional development, teamwork, and innovation, making it a great place to build a long-term career in financial services.

ABOUT THE ROLE

As a Claims Coordinator, you’ll play a vital role in managing the administration of life insurance claims - including Death, TPD, Terminal Illness, and Income Protection. Working closely with Claims Assessors and stakeholders such as brokers, super funds, and clients, you’ll ensure claims are processed accurately, efficiently, and with care. Your work will directly support claimants at a critical time, while co...