Job Description

Claims Contact Centre Agent


Salary: £24, per annum


Location: Reading


Working Hours: This is a full-time role (35 hours per week) with flexible shift patterns:



  • Early Shift: 8am - 4pm

  • Mid Shift: 10am - 6pm

  • Late Shift: 12pm - 8pm



    • Are you a confident communicator with a passion for delivering exceptional customer service? Our client is seeking a dedicated Claims Contact Centre Agent to join their vibrant team!



    About the Role:



    As a Claims Contact Centre Agent, you'll be at the heart of our operations. Your primary responsibilities will include:



  • Handling inbound and outbound calls related to claims.

  • Engaging and communicating with a diverse range of customers and staff.

  • Gathering information efficiently to assist in investigating claims.

  • Performing administrative t...

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