Claims Assistant

Responsibilities

• Ensuring proper execution of claims handling process within a given area
• Timely and proper processing or preparation of claims, according to valid procedures and instructions
• Checking and uploading available documentation related to claims
• Taking initial decisions to approve or reject claims (where possible)
• Taking financial decisions connected with settlements in a limited scope
• Obtaining all required documentation from customers, subcontractors, and local offices
• Providing customers with information according to the process needs
• Updating and archiving data in the claims system, as well as creating reports according to supervisor’s requests
• Acquire knowledge, through self-development, trainings, and other documents required to handle claims
• Participation in trainings within the Claims Handler Academy
• Supporting supervisor in team management and/or...