Job Description

Time Type:

Full Time

Position:

Business Support Assistant – Claims

Department / Location:

MNL ISSC - Business Support Services

Line Reporting:

Business Support Services Team Leader

Ensuring proper execution of claims handling process within a given area (such as road claims, air and sea, solutions and equipment claims).

Key Tasks & Deliverables

  • Timely and proper processing or preparation of claims, according to valid procedures and instructions, including:
  • checking and uploading available documentation related to claims.

  • taking initial decisions to approve or reject claims (where possible). Taking financial decisions connected with settlements in a limited scope.

  • obtaining all required documentation from customers, subcontractors, and local offices

  • providing customers with information according to the process needs

  • updating and archiving data ...

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