Job Description

Claims Assessor

Location: Kariega (Uitenhage), Eastern Cape

Overview

A leading automotive dealership is seeking a skilled Claims Assessor to evaluate and process warranty and maintenance-related claims. The successful candidate will have strong technical knowledge, dealership experience, and the ability to assess claims in accordance with manufacturer standards and policies.

Key Responsibilities

  • Assess and validate warranty and maintenance claims submitted by service departments.
  • Review repair orders, technician reports, and supporting documentation for accuracy and compliance.
  • Ensure claims are processed in accordance with OEM warranty policies and procedures.
  • Investigate and resolve rejected, disputed, or irregular claims.
  • Liaise with technicians, service advisors, manufacturers, and dealership management regarding claim-related matter...

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