Job Description

Job Summary

With moderate direction, handles single and multi-party personal or commercial line claims of low to moderate exposure and complexity within specific limits of authority by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

Job Accountabilities - Key Accountabilities

  • Document claims file by accurately capturing and updating claims data/information.

  • To determine liability by gathering and analyzing relevant facts.

  • Analyse and determine policy coverage.

  • Work to have a timely resolution to claims by developing case strategy, developing a case evaluation, escalating issues as appropriate.

  • Establish timely reserves and perform ongoing review throughout the claims cycle within authority limits.

  • Assess damages.Negotiate settlement of claim by establishing an appropriate...

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