Claims Administrator

Job Title: Claims Administrator

Location: Matina IT Park, Davao City

Schedule: Monday to Friday | 6:00 AM – 3:00 PM (PH Time)

Job Description

The Claims Administrator plays a key role in managing the end-to-end administration of insurance claims, ensuring clear, accurate, and timely communication between all parties involved. This role combines customer service, administrative support, and claims coordination, working closely with insurers, property owners, subcontractors, and tradespeople. The successful candidate will also be responsible for invoice processing, data entry, reporting, and maintaining accurate records using LOOP software.

Key Responsibilities

• Maintain clear and professional communication via phone, email, and insurer online portals.
• Provide empathetic and responsive customer service to property owners throughout the claims process.
• Keep insurers, pro...