Job Description

Position Details

Reporting to the Claims Supervisor, the Claims Adjuster investigates, evaluates and settles both Personal lines and Commercial lines claims.

Key Accountabilities And Responsibilities

  • Attend to inquiries by telephone, fax, letter and email pertaining to all facets of personal lines and commercial lines claims.
  • Proactively investigate and evaluate potential claims under a variety of policies to determine coverage, damages, liability and settlement through methods of direct handling and claims examining.
  • Review and analyze policy conditions, provisions, exclusions and endorsements pertinent to a variety of losses.
  • Appoint claims vendors (appraisers, adjusters, contractors, experts, lawyers) as directed and in accordance with company guidelines.
  • Process payments (or denials) in accordance with established authority levels, policy conditions and guidelines of the Company.
  • Refer all fil...

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