Claim Planning

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you? Then read on.

About the Role

Responsible to cleaning, structuring, and validating claim data, tracking claims KPIs and performance trends, identifying risks or anomalies within claim patterns, and recommending solutions to improve claim efficiency and savings.

Key Responsibilities

Perform data cleaning, validation, and standardization for claim datasets

Maintain and update claim KPI dashboards, ensuring accuracy and timeliness

Analyze claim trends to detect over-utilization, risk signals, or potential cost leakages

Support the development of claim saving strategies and improvement initiatives

Collaborate with internal teams (Claim Ops, Provider Relations, Product, Pricing, Underwriting) to ensure alignment

Prepare analytical summaries and insights for management review