Claim Handler

Primary Duties & Responsibilities

• Receive and review insurance claims submitted electronically or through alternative channels from partner insurance companies.
• Verify claim details, policy coverage, and eligibility criteria to ensure compliance and accuracy.
• Register new claims reported by insurance companies, loss adjusters, or restoration professionals, and allocate each claim to the appropriate restoration technician.
• Review technician reports outlining the requirements for each assigned property and ensure timely processing.
• Maintain consistent and professional communication with insurers, loss adjusters, restoration specialists, and clients throughout the lifecycle of each claim.
• Communicate property requirements to the respective insurance company efficiently and accurately.
• Respond to enquiries, information requests, and status updates in a timely and professional manner.
• Assign tasks to ...