Job Description
Drive innovation as a Technical Consultant with Cisco’s Secure Technical Services team located in Ottawa. This role demands expertise in network engineering for national infrastructure.
As a key player, you’ll provide expert consultation to Large Enterprise and Government clients, addressing intricate network challenges. Your role involves deep problem solving and collaboration with engineering to influence product serviceability. Canadian citizenship or permanent residency is a must due to security requirements.
Key Responsibilities: • Provide second and third tier technical support to clients • Author and maintain user documentation and training materials • Simulate customer environments in shared lab setups • Produce detailed bug reports for engineering teams • Guide junior team members on best practices
Requirements: • 8+ years in technical support or consulting • Strong background in Cisco Data Center solutions • In-depth knowledge of IP networking and p...
As a key player, you’ll provide expert consultation to Large Enterprise and Government clients, addressing intricate network challenges. Your role involves deep problem solving and collaboration with engineering to influence product serviceability. Canadian citizenship or permanent residency is a must due to security requirements.
Key Responsibilities: • Provide second and third tier technical support to clients • Author and maintain user documentation and training materials • Simulate customer environments in shared lab setups • Produce detailed bug reports for engineering teams • Guide junior team members on best practices
Requirements: • 8+ years in technical support or consulting • Strong background in Cisco Data Center solutions • In-depth knowledge of IP networking and p...
Ready to Apply?
Take the next step in your AI career. Submit your application to Cisco Systems, Inc. today.
Submit Application