Cisco Server Hardware - L1

Job Description:

Experience 2 -4 years

· 2+ years of Experience in Compute Hardware troubleshooting. (L1)

 Install, administer, and maintain hardware infrastructure.

 Diagnose and correct system issues, whether these be issues with correct operation or

performance.

 Monitor compute hardware and elevate to L2 or L3 level.

 Triage and solve user-submitted tickets, especially when they relate to the infrastructure.

 Track resource usage using monitoring and queuing software.

 Actively participate in Knowledge Management by creating new technical documents.

 Patch system firmware and software as needed.

 Peer assistance is an added trait.

Technical Skills:

 Experience with Hardware products like: HPE Proliant, Apollo, Blade,SDFlex and Synergy

 Demonstrated expertise with Hardware administration, including OS (Vmware/Linux/Windows)

 Experienc...