Cisco Engineer

Overview

Job Title: Cisco UCCE Production Implementation Engineer (Contact Center)

Company: WhiteStone’s Client – Major Financial Institution

Job Type: Contract (1+ year)

Hours : 7.5 hours/day, 37.5 hours/week

*** Flexible schedule required. Core hours are 9:00 am - 5:00 pm for handoffs and training, with regular after-hours work to support implementations and production needs. ***

Job Description

Whitestone Group is seeking a Cisco UCCE Production Implementation Engineer to join our client's Contact Centre team. The primary responsibility of this role is to deploy solutions provided by engineering team members into our client's existing Cisco contact center platforms, ensuring proper knowledge transfer and successful implementation into production. This role is critical in maintaining operational readiness, stability, and reliability across a large North American enterprise environment sup...