Job Description

Elevate client relationships at CIBC as a Manager of Client Advice in Toronto. Drive team performance, enhance customer experiences, and ensure financial needs are met through personalized advice.

As a vital member of the Personal and Business Banking team, your role encompasses coaching and leading client service professionals. You will be responsible for fostering a collaborative environment that prioritizes exceptional client experiences and financial solutions. This full-time position requires flexibility for banking centre hours, including evenings and weekends.

Key Responsibilities:
• Lead initiatives to deepen client relationships
• Model high standards of customer service
• Monitor business performance with action plans
• Advocate CIBC values within the community
• Coach team members to achieve financial goals

Requirements:
• Proven leadership experience in client services
• Current Mutual Funds Li...

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