Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.


•Scrubs Data
•Clean up data for Analysis
•Clean up AIM responses
•Manages Escalation Tracker
•Project Reports
•Handles mini projects (Kaizen)
•Review Process Map for clarifications
•Send escalation tracker report
•Responsible for process mining for each process/LOB:
oValue Stream Mapping (Creation and Maintenance)
oTime in Motion Study
oBench Marking Study
oIdentify opportunities
oIdentify recommendations
•Value Stream Mapping for each process/LOB
•Decision Tree for applicable LOBs/Processe...

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