CHAT SUPPORT REPRESENTATIVE

We are looking for detail-oriented and customer-focused Non-Voice Customer Service Representatives to handle E-commerce, Financial, and Travel accounts. The role focuses on providing excellent customer support through chat, email, and ticketing systems—no voice calls required.

Responsibilities:

Respond to customer inquiries via chat and email in a timely and professional manner

Resolve customer concerns related to e-commerce orders, financial transactions, and travel bookings

Accurately document customer interactions and resolutions

Follow company policies and account-specific guidelines

Maintain high customer satisfaction and quality standards

Qualifications:

At least senior high school graduate (college level preferred)

Good written English communication skills

Basic computer and typing skills

Ability to work night shifts and shifting schedules

Customer service experience is an advantage but not re...