Job Description
About the role
Join AUXILIA INC' as a Chat Support - CSR Non Voice. In this full-time role based in Manila City Metro Manila, you will be responsible for providing exceptional customer service through online chat channels. This is a crucial position that plays a key part in delivering a positive experience for our customers.
What you'll be doing
- Respond to customer inquiries and requests through online chat channels in a timely and professional manner
- Troubleshoot and resolve customer issues efficiently
- Demonstrate strong communication skills to build rapport and provide a personalised service
- Accurately document customer interactions and maintain detailed records
- Identify opportunities to improve customer experience and provide feedback to management
- Collaborate with cross-functional teams to ensure consistent and effective customer service
What we're looking for
- Excellent written com...
Ready to Apply?
Take the next step in your AI career. Submit your application to AUXILIA INC today.
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