Job Description
Language- Mandarin
Shift- Rotational
Onsite- KL, Malaysia
Responsibilities
Handle incoming customer inquiries via email, chat in a professional and timely manner.
Provide accurate information, solutions, and assistance to customers.
Resolve customer concerns effectively while maintaining a high level of empathy and professionalism.
Document customer interactions and update records in the system.
Escalate complex issues to the relevant teams when necessary.
Work closely with team members and supervisors to achieve performance targets and service level agreements.
Maintain a positive and customer-first attitude at all times.
Interested candidates may share their cv via email OR Whatsapp
Shift- Rotational
Onsite- KL, Malaysia
Responsibilities
Handle incoming customer inquiries via email, chat in a professional and timely manner.
Provide accurate information, solutions, and assistance to customers.
Resolve customer concerns effectively while maintaining a high level of empathy and professionalism.
Document customer interactions and update records in the system.
Escalate complex issues to the relevant teams when necessary.
Work closely with team members and supervisors to achieve performance targets and service level agreements.
Maintain a positive and customer-first attitude at all times.
Interested candidates may share their cv via email OR Whatsapp
Ready to Apply?
Take the next step in your AI career. Submit your application to Devloit today.
Submit Application