Chat Host

H I R I N G

CHAT HOST POSITION:

Job Description

As a Chat Host you will be responsible for ensuring that our customers are engaged with the Gala Bingo brand through the Chat Bingo Rooms, social media and or other channels with players in order to continuously increase brand loyalty, retention and increase player days. Working alongside Customer Services, the team is responsible for guaranteeing the customers are fully abreast with all Headline promotions, slot offers and bonus offering.

Reporting to the Head of Chat Host Team, you will be part of the Chat Host Team, who is maintaining a pleasant, fun and safe environment for all Bingo customers and ensuring Terms & Conditions are followed and there is no offensive conduct.

What you will do

Converse with customers within the chat rooms, bringing entertainment through creativity, flare and out the box

Follow the clubs and rooms rota on a shift-by-shift basis to ensure that the prior...