Job Description

Chat and Email Support | Hotel Booking Agent | Fixed Weekends Off

Caldwell Communications Consultancy Philippines

We’re in search of experienced Chat Assistants to join our growing Hotel Reservation Team. If you have strong written communication skills, a customer-first mindset, and experience in chat or email support, this is your opportunity to grow your career in a professional and supportive environment.

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Responsibilities

  • Assisting customers via chat and email with hotel bookings, confirmations, cancellations, and inquiries
  • Providing accurate and timely information about room availability, pricing, and hotel policies
  • Ensuring each interaction meets our high customer service standards
  • Updating customer records and reservation details in the intern...

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