Change Manager

What you get to do in this role:  

As Global Cloud Change Manager, you will support our modernization journey by managing change programs that introduce automated and AI capabilities responsibly and effectively. This role ensures smooth transitions to new digital and AI-enabled services that enhance customer experience and operational efficiency.

• Promote and support change management processes at a global level. The Change Management team is a trusted partner in our Global Cloud Service organization.
• Partner and collaborate with internal stakeholders, external partners and customers globally to address process improvement and implement effective and resilient solutions.
• Proactively collaborate with global Senior Management and peer Change Managers to ensure we meet OKRs and company priorities.
• Provide training, coaching and guidance of Change Management process to the Global Chan...