Job Description

Drive organizational transformation as TELUS’s Change Management Lead. Focus on empowering teams through targeted development plans and a structured curriculum for product excellence. In this pivotal role, you will manage the people aspect of change within Product Operations at TELUS.

Key Responsibilities

  • Develop a comprehensive Product Excellence curriculum
  • Streamline onboarding for current product hires to accelerate productivity
  • Map team skills against the Product Competency framework
  • Create communication plans for process rollouts
  • Launch and facilitate Communities of Practice forums
  • Lead TELUS's transformational initiatives by fostering learning and development across teams

Requirements

  • 5+ years in change management and organizational development
  • Proven ability in driving behavior change at scale
  • Solid facilitation and communication skills
  • Experience in cur...

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