Job Description

  • Develop and execute hands-on change management deliverables in support of the initiative.

  • Create practical change artifacts such as stakeholder assessments, impact assessments, readiness materials, communication products, engagement materials, training materials, job aids, quick reference guides, FAQs, presentations, and end-user support content.

  • Lead and run stakeholder engagement sessions, workshops, alignment meetings, demos, walkthroughs, and other change-related working sessions.

  • Work directly with business and project teams to identify impacts, gather information, validate messaging, and translate project changes into usable stakeholder-facing materials.

  • Draft and update clear communication materials for leadership, business users, operational teams, and other impacted groups.

  • Develop training materials and user support documentation to support business process, system, or service ch...

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