Job Description
Candidate Profile:
With at least 1-3 years of experience as an Specialist, Operations/Team leader.
With Telco Experience a plus.
Amenable to work onsite in San Lazaro, Manila , Philippines
Preferably with Retention & Sales experience/minimum 1 yr relevant experience to position and must have at least 6 mos experience as a Team Leader
Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics
Highly motivated individual with skills to develop and coach team members to achieve performance expectations
Ability to mentor, coach, and provide direction to a team of employees
Willingness to work a flexible schedule
What's in it for you?
Day 1 HMO
Competitive Compensation
Career Growth
Essential Functions/Core Responsibilities:
• Facilitate onboarding, coaching, management, leadership, sales and leadership development learning programs for a site or resource unit
• Utilize effective presentation and facilitation skills including creative trai...
With at least 1-3 years of experience as an Specialist, Operations/Team leader.
With Telco Experience a plus.
Amenable to work onsite in San Lazaro, Manila , Philippines
Preferably with Retention & Sales experience/minimum 1 yr relevant experience to position and must have at least 6 mos experience as a Team Leader
Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics
Highly motivated individual with skills to develop and coach team members to achieve performance expectations
Ability to mentor, coach, and provide direction to a team of employees
Willingness to work a flexible schedule
What's in it for you?
Day 1 HMO
Competitive Compensation
Career Growth
Essential Functions/Core Responsibilities:
• Facilitate onboarding, coaching, management, leadership, sales and leadership development learning programs for a site or resource unit
• Utilize effective presentation and facilitation skills including creative trai...
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