Job Description

Candidate Profile:

  • With at least 1-3 years of experience as an Specialist, Operations/Team leader.
  • With
    Telco Experience a plus
    .
  • Amenable to work onsite in
    San Lazaro, Manila , Philippines
  • Preferably with Retention & Sales experience/minimum 1 yr relevant experience to position and must have at least 6 mos experience as a Team Leader
  • Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics
  • Highly motivated individual with skills to develop and coach team members to achieve performance expectations
  • Ability to mentor, coach, and provide direction to a team of employees
  • Willingness to work a flexible schedule

What's in it for you?

  • Day 1 HMO
  • Competitive Compensation
  • Career Growth

Essential Functions/Core Responsibilities:


• Facilitate onboarding, coaching, management, leadership, sale...

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