Change Lead

Who We Are As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. By taking the time to truly understand people, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation, leveraging technology and creativity to become a future‑ready learning organisation. Our strategic ambition is to become Asia’s leading financial services partner for a sustainable future.

Your Opportunity Starts Here.

Operational Excellence Change Lead

What You Do

• Identify operational excellence opportunities and develop plans to achieve group‑wide targets, including business revenue impact, turnaround time reduction, process simplification, and improved service outcomes.
• Lead cross‑functional, end‑to‑end process improvement projects that enhance customer experience, em...