Job Description
Job Title: Change Coordinator - Code Upgrade & Change Management Department: Engineering and Operations
Location: Mumbai
Reporting: Manager - Enterprise Network Operations
Job Type: Full Time
Shift: US Shift Hours
ROLE
The Change Coordinator is responsible for managing and overseeing all customer-related changes within the GOC team, with a primary focus on code upgrades and adherence to internal change management processes.
This role ensures that all change activities are planned, documented, reviewed, and coordinated in compliance with both customer governance standards, customer availability and NTTGN internal change policies, NOCCP101.
The Change Coordinator serves as the central point of contact for change control, code upgrade scheduling, Vendor maintenance, GOC-initiated Maintenance, and CAB participation, ensuring operational consistency and risk mitigation across all assigned customer accounts.
Change Coordinators must be capable of eff...
Location: Mumbai
Reporting: Manager - Enterprise Network Operations
Job Type: Full Time
Shift: US Shift Hours
ROLE
The Change Coordinator is responsible for managing and overseeing all customer-related changes within the GOC team, with a primary focus on code upgrades and adherence to internal change management processes.
This role ensures that all change activities are planned, documented, reviewed, and coordinated in compliance with both customer governance standards, customer availability and NTTGN internal change policies, NOCCP101.
The Change Coordinator serves as the central point of contact for change control, code upgrade scheduling, Vendor maintenance, GOC-initiated Maintenance, and CAB participation, ensuring operational consistency and risk mitigation across all assigned customer accounts.
Change Coordinators must be capable of eff...
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