Job Description
Responsibilities
- Communicate with insurance companies to facilitate medication approvals and prior authorizations
- Navigate pharmacy operating systems to enter data and adjudicate test claims
- Document patient concerns, prior authorization status, and financial assistance needs
- Collaborate with physicians' offices to ensure patients receive optimal care
- Provide compassionate phone support to patients regarding refills and medication adherence
- Partner with pharmacists and pharmacy liaisons to deliver integrated patient care
- Research and investigate information to support patient outcomes
- Maintain accurate records of all patient communications and case activity
Requirements
- Minimum 1+ year of Pharmacy Technician experience
- National certification (CPhT or equivalent) required
- State registered or state certified as a Pharmacy Technician where applica...
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