Centralized Services Engineer

Role Summary:

The Centralized Services Engineer (CSE) is responsible for researching, implementing, and supporting centralized managed services tools to monitor, maintain, and optimize client IT infrastructure, with a strong focus on data protection and security. This role ensures that all tools are strategically managed to safeguard client data and maintain system integrity. This role focuses on developing automation solutions and leveraging emerging technologies to enhance operational efficiency for MSP teams and clients. The CSE collaborates closely with the service delivery team to ensure the consistent and strategic application of these tools across the client base, fostering innovation and promoting continuous improvement.

Key Responsibilities:

Centralized Services Tools and Automation Management:

• Lead research, selection, configuration, and management of centralized service tools to protect client data and ensure system uptime, inc...