Central Reservation Agent

We are looking for an enthusiastic, talented and dedicated Central Reservations Agent to join our luxury hotel brand at The Roseate Reading.

Join Roseate Hotels & Resorts, a boutique luxury hotel collection with properties across the UK and India. Known for its avant-garde design, attentive service and beautifully crafted guest experiences, Roseate blends sophisticated business and leisure hospitality. Each property tells its own story—with bold architecture, bespoke interiors and meticulous detail.

If you thrive on turning enquiries into bookings and know how to make every guest interaction count, we'd love to hear from you.

Key Responsibilities

• Convert reservation enquiries into confirmed bookings through confident, consultative selling — by phone, email, and online channels.
• Own the guest journey from first enquiry to arrival, managing bookings, amendments, and billing with precision and care.
• Proactively upsell room ...