Center Operations Manager

As Manager - Center Operations , your role is to create clarity, consistency, and operational excellence across the gym network by empowering the city and cluster teams to do so. You'll drive visibility, accountability, and process adoption through systems, toolkits, reporting, and structured governance.

This is a non-sales role focused on process rigor, systemization, and network support — ideal for

someone who understands frontline fitness ops but prefers to build and enable operations delivery.

Key Responsibilities:

Operational Governance & Process Clarity

Define and drive SOPs across all gym functions — front desk, PT, trials, hygiene, etc.

Conduct periodic audits (physical, virtual) to ensure adherence

Create operational playbooks for field teams

Center & Cluster Visibility

Build and own dashboards, scorecards, and exception trackers to provide visibility into

operational performance (attend...