Job Description

Role Responsibilities:


1. Front Desk & Customer Experience

  • Greet families and children warmly every day, fostering a welcoming, secure, and positive atmosphere.

  • Manage the main reception area, answer phone calls, and respond promptly to family inquiries with professionalism and enthusiasm.

  • Conduct center tours for prospective families when the Director is unavailable, effectively communicating the value of our curriculum and programs to drive enrollment.

  • Effectively uses social media channels for parent engagement and retention

  • Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.

  • Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers

  • Has a strong understanding of the childcare offerings within the community

  • Maintains the lead trac...

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