Job Description
Job Description
As a CDC Technical Lead in Core Networks Domain Delivery Unit (DDU), you will partner with Market Services, R&D, and Product teams to deliver seamless, high-quality care. You will drive continuous improvement and automation initiatives to enhance serviceability and customer experience. Working in a fast-paced, collaborative environment, you will lead and empower a skilled team to resolve critical issues, meet key performance targets, and deliver measurable business impact. Join us to shape the future of care delivery and raise service standards together.
How You Will Contribute And What You Will Learn
As a CDC Technical Lead in Core Networks Domain Delivery Unit (DDU), you will partner with Market Services, R&D, and Product teams to deliver seamless, high-quality care. You will drive continuous improvement and automation initiatives to enhance serviceability and customer experience. Working in a fast-paced, collaborative environment, you will lead and empower a skilled team to resolve critical issues, meet key performance targets, and deliver measurable business impact. Join us to shape the future of care delivery and raise service standards together.
How You Will Contribute And What You Will Learn
- Lead and oversee Care Delivery for Core Networks across all markets.
- Implement an efficient care delivery model to enhance efficiency and serviceability.
- Develop and maintain strategic relationships with R&D, PLM, MS Care leads & DDL org to drive product care delivery.
- Manag...
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