CCaaS Support Engineer

CCaaS Support Engineer page is loaded## CCaaS Support Engineerlocations: Bogota, DC, Colombia: Bogota, CUN, Colombia: Rionegro, ANT, Colombia: Medellin, ANT, Colombiatime type: Full timeposted on: Posted 8 Days Agotime left to apply: End Date: April 30, 2026 (30+ days left to apply)job requisition id: REQ **What success looks like in this role:**• Delivers remote support for clients and/or enterprise application users. • Monitors user requests and systems issues, responding to and diagnosing service outages and operational problems. • Applies diagnostic techniques to identify problems, investigate causes and recommend resolution strategies. • Provides software related updates, maintenance and support for network, system and device users. • Performs software testing and deployment. • Executes software maintenance, including patching and upgrades. • Provides anti-virus management and support. • Performs all work to meet agreed time, cost and quality constraints. •...