Job Description

Job Summary: The CBS Order to Invoice Analyst handle the Order to Invoice process within CP Best Practice standards and collaborate with local CDTs on effectively supporting order to invoice fulfilment. Main responsibilities will be handling the non revenue process. Accountable for successful order management and supervising all aspects of the customer service process to assure timely deliveries to Customers. Handles the customer service relationship by serving as the primary contact point for communications related to orders and deliveries. Most customers will be internal customers, mostly CDO team which requires excellent interpersonal skills. Responsibilities: Develop effective internal customer communications and relations to facilitate effective order to invoice fulfilment. Collaborate with local Customer Development Teams (CDTs) and Logistics to investigate and resolve order management and delivery issues. Responsible for supporting the achievement of all service goals for assign...

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