Job Description

Job Title: Category Business Analytics Officer
Industry: Pharmaceutical
Job Type: Full-Time
Job Purpose
The Category Business Analytics Officer will support commercial and supply chain decision-making through data-driven insights. The role focuses on enhancing supplier confidence, improving supply visibility, supporting sales performance, and addressing customer feedback through structured analytics and stakeholder collaboration.
Key Duties & Responsibilities

1. Supplier Engagement
• Conduct weekly, monthly, and quarterly supplier engagements to strengthen supplier confidence and supply reliability.
• Analyze supplier performance data to improve supply visibility, forecasting, and continuity.
• Support initiatives aimed at optimizing supplier relationships using analytical insights.
2. Customer Engagement
• Track, analyze, and act on customer complaints and service issues, identi...

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