Job Description

Job Overview


The Catastrophe Claims Representative I, contributes to Wawanesa’s goal of delivering an exceptional and consistent claims experience through the fair and equitable adjustment of small to moderate complexity property claims resulting from catastrophes, Natural Disasters, and weather events. This role is responsible for applying and explaining policy coverages and documenting claim files while maintaining an exceptional customer experience throughout the life of a claim. The role is accountable for providing timely service and prompt management of your claims pending from initial report to conclusion.
 


Job Responsibilities

  • Provide direction and support to our policy holders through the life of the claim, by providing exceptional customer service delivered with empathy

  • Interpret policy wordings, determine policy coverage

  • Establishing timely and accurate loss and expense reserves 

  • Con...
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