Job Description

Job Description
  • Summary of General Duties
  • Organization and monitoring of all affairs concerned to the position.
  • Proper grooming at all times
  • Attend training classes as per schedule
  • Show fullest cooperation and respect within the team and other departments
  • Is aware of the daily activities and has product knowledge of all the hotel facilities

Main Duties and Responsibilities:

  • When settling a guest check/billing in Fidelio by cash, the check/guest folio should be presented and our outlet/Front Office colleagues are responsible for ensuring the correct amount of money is received.
  • With cash payments, it is likely that change will be returned to our guests; therefore, a house bank should be issued to provide change. The house bank should be maintained at full value at all times and the responsibility of the Outlet Manager/Front Office Manager.
  • Shortages of mor...

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