Job Description

**Job Description:**



+ Lead administrative and strategic initiatives for the Credit and Collections team.

+ Conduct quality audits and implement improvement plans.

+ Manage reporting, compliance, and governance activities.

+ Collaborate with leadership on strategic projects and process enhancements.

+ Drive continuous improvement and innovation in collection processes.

+ Oversee team development, engagement, and succession planning.

+ People Manager of a team of up to 10-12 Credit/Cash/Collection Representatives.

+ Builds an engaging culture of teamwork and respect.

+ Responsible for engaging with and being accountable for the quality and performance of the Cash Collection Services to stakeholders at all levels within the business.

+ Proactively manages the collection process to deliver payment on time from customers.

+ Reviews and approves exceptional credit terms, and/or credi...

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