Job Description
Job Title: Cash & Collect Assistant Manager (Fixed-Term Contract)Location: Bonifacio Corporate Center, Taguig (Hybrid)Duration: 8 MonthsJob Description:
+ Monitor and manage the AR portfolio to ensure timely collections and minimize past-due balances.
+ Conduct regular follow-ups with customers via email, phone, or customer portals.
+ Review and maintain accurate customer account information.
+ Ensure accurate and timely posting of customer payments.
+ Track daily cash collections and support forecasting activities.
+ Identify high-risk accounts and implement mitigation and escalation measures.
+ Support periodic credit reviews and audits.
+ Collaborate with CD Team, CX, Finance, GCH and other teams to resolve issues promptly.
+ Participate in the development and implementation of process enhancements for collections, and customer claims management.
+ Oversee and manage 3P partners performing collections, cash application, or AR support activities.
+ Monitor and manage the AR portfolio to ensure timely collections and minimize past-due balances.
+ Conduct regular follow-ups with customers via email, phone, or customer portals.
+ Review and maintain accurate customer account information.
+ Ensure accurate and timely posting of customer payments.
+ Track daily cash collections and support forecasting activities.
+ Identify high-risk accounts and implement mitigation and escalation measures.
+ Support periodic credit reviews and audits.
+ Collaborate with CD Team, CX, Finance, GCH and other teams to resolve issues promptly.
+ Participate in the development and implementation of process enhancements for collections, and customer claims management.
+ Oversee and manage 3P partners performing collections, cash application, or AR support activities.
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