Job Description

**Role Summary:** The AVP, Middle Office - Client Relationship Manager will be a pivotal client-facing individual responsible for nurturing day-to-day relationships within a dedicated portfolio of existing clients, with a particular focus on Long Tail clients (as per the bank's segmentation). This role emphasizes proactive engagement, expertly addressing client inquiries related to Trade Import/Export Letters of Credit (LCs), Standby Letters of Credit (SBLCs), and Guarantees. A key aspect of this role involves identifying and initiating discussions for potential new trade finance opportunities and actively contributing to attrition reduction, acting as a crucial link between clients **and Citi's comprehensive trade solutions.**

**Key Responsibilities:**

+ Serve as the primary point of contact for a designated portfolio of existing clients, efficiently managing daily inquiries concerning Trade Import/Export LC, SBLC, and Guarantees.
+ Cultivate and sustain robust ...

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