Case Manager

Description

                                                                Job Description

Summary: Provides direct case management services through advocacy, crisis intervention services, individual and group case management.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

•    Provides all intake and referral functions for community members looking for services. Includes walk-ins, phone enquiries, family members, parishes, other agencies etc.

•    Supports receptionist and admin volunteers in providing information regarding services.

•    Conducts thorough needs assessment and develops action plan accordingly (limited intervention, referral, short/ longer term case management,  retention services.)

•    Provides crisis intervention to individuals and families facing emergencies, delivered at both on site and off-site locations.

•    Develops service plans and...