Job Description

Case Management Assistant - Contingent - West Bloomfield

GENERAL SUMMARY:

Assists the Case Managers with concrete patient-related tasks and various clinical interventions.

The Case Manager Assistant assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. The Case Manager Assistant may also be asked to perform other office-related tasks, e.g., assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.

EDUCATION/EXPERIENCE REQUIRED:

+ High School diploma or G.E.D. equivalent

+ Associates degree, preferred or equivalent healthcare experience

+ Good verbal and written communication skills

+ Ability to read, write and speak English

+ Good critical thinking and problems solving skills necessary
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