Case Administrator

Case Administrator - Probation Service (Band 2)

Location: Birkenhead

Contract: Full-time, temporary (6 months with potential extension)

Hours: 37 per week, Monday to Friday (may include some evening work)

Pay Rate: £12.71 per hour

What you'll be doing:

Our client is hiring a dedicated Case Administrator to support the Probation Service in Birkenhead. In this role, you'll be the backbone of efficient administrative processes, ensuring staff and individuals on probation are supported through accurate record-keeping and effective communication. Your responsibilities will include maintaining databases with sensitive information, managing referrals, preparing case records, and coordinating appointments and meetings. You'll also handle enquiries via phone, email, and in person, providing a professional and compassionate service even in challenging situations. The role involves organising resources, supp...