Carrier Payable/Invoicing Representative II

Job Description:

Key Responsibilities:

• Communicate with the internal and external customers to collect documentation for invoicing, inputting, and processing transactions into customer billing systems • Review, validate, dispute, and process carrier invoices, ensuring timely disbursement of payments in compliance with company polices and contractual terms.

• Prepare customer billing information and verify any changes to support accurate and efficient billing process and financial close.

• Serve as a point of contact for complex inquiries from carriers, customers, and internal teams on accessorial policies, notifications, billing issues; determine root causes and recommend custom solutions.

• Understand contract implications and implement invoicing in compliance with customers' needs.

• Distribute and track outgoing correspondence to external customers for return compliance and authorization.

• Partner with internal te...