Job Description

Role Introduction

Reports to: Head of Cargo Digital

This role is critical to support the Head of Cargo Digital in analysing the needs and opportunities for Cargo as a whole on digital transformation, formulating the cargo digital strategy and development roadmap as well as executing the relevant initiative aligning with CX overall digital strategy. He/she is also responsible for enabling new generation cargo commercial planning and operations through technologies to improve end to end commercial and customer strategy design and execution; and to enable customer experience and operational excellence improvement.

Key Responsibilities
  • Conduct proactive research on new tech development and monitor industry digitization trend. Conceive potential applications and use cases for CX Cargo, liaise with IT and concerned parties to conduct proof of concept (POC) or technology (POT) in an agile manner and make recommendation for future developments.
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