Job Description

CarelonRx Account Manager II

Anticipated End Date:

Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. Alternate locations may be considered if candidates reside within a commuting distance from an office.

The CarelonRx Account Manager II is responsible for retention and operational excellence that meets or exceeds client service and satisfaction goals for a complex book of business.

How you will make an impact

  • Cultivates/builds relationships with broker/consultant/client key decision makers through quality service.
  • Influences and collaborates with internal partners to deliver best‑in‑class service including resolving operational issues, root cause analysis, and driving recovery efforts that directly influence account retention and...

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