Care Services Customer Partner

About The Role

As a Care Services Partner, your job is to provide a single point of contact for care home customers ensuring excellent customer care is always provided while leading the operational running of the care services pharmacy. You will work in partnership with local stakeholders to enable delivery of this outstanding level of service to care services users and work onsite reporting to the store manager.

Your Priorities Will Include

• Planning the Care Services workload to ensure that your team provides the very best service possible.
• Working in partnership with a local network of around 40 care homes, store teams and GP surgeries to deliver outstanding care to enable retention of existing homes and growth of new customers.
• Resolving queries and issues raised by care homes.
• Supporting dispensing duties including labelling, priming, preparing MARR sheets, ordering, dispensing, endorsing, checking prescriptions and col...